CAREER OPPORTUNITIES

Join Our Team

HomeStart offers salary plus a generous benefits package, dynamic staff, flexibility, and a supportive work environment. HomeStart is an Equal Opportunity Affirmative Action Employer.  Persons of color and the formerly homeless are encouraged to apply.

Bi-Lingual Homelessness Prevention Hotline Specialist

Frequently asked questions

A note related to the current pandemic and office work: This position is based at our Boston office. Our office space is currently closed due to the pandemic and employees are working remotely. Your position will begin remotely. We anticipate returning to the office and will be providing a minimum of two weeks notice. Once our office opens, you will be expected to engage in all office and onsite related activities relevant to your position.


Employees working remotely: *Should be available during regularly scheduled hours (which are determined in conjunction with your supervisor) *Have access to the internet and technology for work such as phone calls, checking emails, etc. If you do not have access to such technology, we can discuss options such has HomeStart obtaining an agency laptop and phone line. *Should be responsive to phone and email during their regularly scheduled work hours. Submit cover letter AND resume to: Vincent Wisniewski, Director of Prevention, wisniewski@homestart.org. Electronic Submissions only. Job Type: Full Time




Responsibilities


*­Conduct phone-based eviction prevention counseling with tenants in housing crisis ­*Engage in a calm and compassionate manner with callers who may be facing eviction, legal issues, extremely low income status, mental health and substance abuse issues, domestic violence and other barriers to sustainability
­ *Identify tenants who may be eligible for intensive one-on-one intervention services with theHomelessness Prevention Program and conduct brief program assessment *Provide advice, information and referral to tenants who contact the program but are not eligible for services
­ *Cultivate and maintain guide to referrals for local programs and services
­ *Prepare assessments of potentially eligible callers for weekly program case review
­ *Possibly attend housing court in person on specified days to receive referrals and screen tenants for eligibility
­ *Act as point person for communication between City of Boston Office of Housing Stability and HomeStart on client referrals and enter information in the City of Boston's Salesforce system.
­ *Support City of Boston eviction prevention strategies by researching and collecting information on upcoming housing court cases in the MassCourts database and recording information onto worksheets.




Skills


  • ­ Previous experience providing direct client services desired, experience with housing and homeless services (particularly experience interacting with property owners) strongly preferred
  • Patient, respectful demeanor toward individuals in crisis; ability to relate compassionately to diverse populations
  • Excellent organizational, management, communication, and interpersonal skills are required.
  • Strong interpersonal skills and ability to work well with a broad range of people
  • Bilingual English and Spanish required
  • Knowledge of homelessness and housing issues preferred.
  • Strong advocacy skills and dedication to helping homeless people move beyond shelter.





HART Housing Search Navigator

Frequently asked questions

Please note: This position is funded by a time-limited grant that ends 9/30/22. Funding for thisposition is not guaranteed after this date. HomeStart will prioritize but is not able to guaranteetransition to a similar position at the agency after the end of the grant term. This full-time position willwork as part of the HART (Housing Access and Resources Team) Program, which will assist homeless andat-risk individuals residing in Boston with securing affordable permanent housing. The HART Program isa collaboration between HomeStart and A Home 4 Everyone, Inc.


Submit thoughtful cover letter AND resume to: Rasheda Campbell, HART Housing Search Manager, campbell@homestart.org. Electronic Submissions only. Job Type: Full Time




Responsibilities


  • Assist homeless individuals with all aspects of housing search and placement into permanent housing: work with clients to devise an appropriate housing search strategy; complete housing applications and prepare necessary documentation; negotiate with landlords, housing authorities, and realtors.
  • Perform housing assessments; problem-solving; and providing information and referrals.
  • Coordinate housing search activity with related work of shelter case managers.
  • Offer housing search “walk-in hours” (at first remotely and eventually in-person) to provide housing search counseling and referral to individuals unable to access a program referral via traditional means.
  • Maintain client housing files and furnish reports on client services provided.
  • Complete all required client data entry.
  • Some time spent working on-site at one of Boston’s emergency shelters and some early morning or evening hours may be expected as part of a 40 hour work week.




Skills


  • Minimum one to three years housing search or related experience (case management, property management, community organizing/advocacy).
  • Strong advocacy and outreach skills.
  • Strong written and verbal communication skills.
  • Dedication to helping people who are homeless move beyond shelter.
  • Ability to facilitate groups and conduct presentations.
  • Knowledge of subsidized and private housing resources and regulations preferred.
  • Experience with homeless adults and/or recovery population preferred.
  • Experience with mental health a plus.
  • Computer skills required (MS Windows, Word, Excel).
  • Excellent strategic thinking skills, with the ability to operationalize concepts and transform ideas into action as well as apply research findings to ongoing program development





Homeless Set-Aside Program Administrator

Frequently asked questions

Dynamic, innovative non-profit agency seeks experienced person for policy implementation and advocacy position in our Boston office as part of the City of Boston’s Homeless Set-Aside Program. This program is a product of Boston’s homeless set-aside requirements publicly-financed housing developments and includes over 1,200 units in almost two hundred developments around Boston that are allocated to housing homeless individuals and families. Ideal candidates will have experience planning and facilitating group meetings, tracking data and have strong communication skills. The program administrator will ensure that units are filled with homeless families and individuals in a timely manner by working with property managers and staff at local social service agencies.


Submit cover letter AND resume to: Gabrielle Vacheresse at vacheresse@homestart.org. Electronic Submissions only. Please indivate Homeless Set-Aside position in cover letter. Job Type: Full Time




Responsibilities


• Review requests daily for all housing search and eviction prevention rental assistance payments and interface with Program managers for backup documentation for all rental assistance channels and voucher rent checks.
• Work in close collaboration with program managers in order to get process requests,
troubleshoot challenges, and manage time-sensitive situations. • Scan, copy, file, and distribute and mail all checks and related paperwork several-times-weekly and as needed.
• Generate check request forms when necessary.
• Enter data into various internal and external tracking systems.
• Prepare all paperwork and enter disbursement data into A/P for processing according to defined process.
• Be the first point of contact for landlords, real estate agents and/or vendors who are wondering about the status of their payments and discreetly work with program managers to resolve issues and answer questions for outside parties.
• Maintain checklist/spreadsheet to assure all documentation is present for the funding agencies and work in partnership with program teams to confirm sufficient paperwork is present.
• Reconcile on a weekly and monthly basis.
• Maintain contact with partner agencies. • Assist with the annual Audit.
• Perform other duties as assigned by the Director of Finance.
• Working collaboratively with other Accounting teammates and various departments.




Skills


*One to three years of project management or related experience (case management, property management, community organizing/advocacy) preferred. *Strong advocacy and outreach skills. *Strong written and verbal communication skills. *Basic math skills required. *Dedication to helping people who are homeless move beyond shelter. *Ability to facilitate groups and conduct presentations. *Knowledge of subsidized and private housing resources and regulations preferred. *Experience with homeless adults and/or low-income population a plus. *Bilingual skills a plus. *Computer skills required (MS Windows, Word, Excel, internet). *Familiar with data information systems a plus.





Housing Navigator

Frequently asked questions

HomeStart is seeking a Housing Navigator to join the Housing Search team.


Submit thoughtful cover letter AND resume to: Dani Bloom, Housing Search Manager, bloom@homestart.org. Electronic Submissions only. Job Type: Full Time




Responsibilities


*Assist individuals experiencing homelessness with all aspects of housing search and placement into permanent housing; *Work with clients to devise an appropriate housing search strategy; *Assist clients with obtaining documentation necessary for accessing housing opportunities (e.g. birth certificate, photo id, income information, etc.); *Complete housing applications and prepare necessary documentation; negotiate with landlords, housing authorities, realtors, etc; *Carry out related activities such as helping with furniture, moving services and back utility bills; *Coordinate housing search activity with partnering agencies;
*Provide financial assistance from various financial resource programs (both internal and external) to facilitate their housing placement; *Complete all paperwork, statistics, and data entry in a timely and thorough manner; *Remain up-to-date on regulations and programs relevant to client needs; *Coordinate housing search work through regular meetings with members of HomeStart's Housing Search Team; *Participate in agency’s Walk-In Program, providing brief consultations to those seeking housing search assistance.
*Carry out other related duties as assigned.




Qualifications


*One-to-three years housing search experience or related social service experience, preferably with singleadults experiencing homelessness, and knowledge of relevant resources. *Knowledge of public, subsidized, and private housing resources preferred. Demonstrated ability to learntechnical information (rules and regulations) necessary to conduct effective housing search. *Experience working with adults experiencing homelessness and those who have mental health andsubstance use disorders preferred. *Good problem-solving skills, patience and persistence in assisting people with the difficulties of housingsearch. Willing to be flexible according to client needs. *Good interpersonal skills and ability to work well with diverse groups of people. *Strong advocacy and outreach skills. *Dedication to helping our clients gain self-confidence and setting goals that lead to moving out of theshelter system and becoming successfully integrated into the community. *Willingness to travel to shelter/transitional program sites and to accompany clients to housingappointments and to view apartments. *Ability to work independently and as part of team. *Strong written, verbal and math skills necessary. *Basic computer skills required. *Work hours outside of 9am -5pm may be required.





Housing Advocate, Rapid Re-Housing Program

Frequently asked questions

A note related to the current pandemic and office work: This position is based at our Boston office. Our office space is currently closed due to the pandemic and employees are working remotely. Your position will begin remotely. We anticipate returning to the office and will be providing a minimum of two weeks notice. Once our office opens, you will be expected to engage in all office and onsite related activities relevant to your position.


Employees working remotely: *Should be available during regularly scheduled hours (which are determined in conjunction with your supervisor) *Have access to the internet and technology for work such as phone calls, checking emails, etc. If you do not have access to such technology, we can discuss options such has HomeStart obtaining an agency laptop and phone line. *Should be responsive to phone and email during their regularly scheduled work hours. Submit cover letter AND resume to: Vincent Wisniewski, Director of Prevention, wisniewski@homestart.org. Electronic Submissions only. Job Type: Full Time




Responsibilities


*­Conduct phone-based eviction prevention counseling with tenants in housing crisis ­*Engage in a calm and compassionate manner with callers who may be facing eviction, legal issues, extremely low income status, mental health and substance abuse issues, domestic violence and other barriers to sustainability
­ *Identify tenants who may be eligible for intensive one-on-one intervention services with theHomelessness Prevention Program and conduct brief program assessment *Provide advice, information and referral to tenants who contact the program but are not eligible for services
­ *Cultivate and maintain guide to referrals for local programs and services
­ *Prepare assessments of potentially eligible callers for weekly program case review
­ *Possibly attend housing court in person on specified days to receive referrals and screen tenants for eligibility
­ *Act as point person for communication between City of Boston Office of Housing Stability and HomeStart on client referrals and enter information in the City of Boston's Salesforce system.
­ *Support City of Boston eviction prevention strategies by researching and collecting information on upcoming housing court cases in the MassCourts database and recording information onto worksheets.




Skills


  • ­ Previous experience providing direct client services desired, experience with housing and homeless services (particularly experience interacting with property owners) strongly preferred
  • Patient, respectful demeanor toward individuals in crisis; ability to relate compassionately to diverse populations
  • Excellent organizational, management, communication, and interpersonal skills are required.
  • Strong interpersonal skills and ability to work well with a broad range of people
  • Bilingual English and Spanish required
  • Knowledge of homelessness and housing issues preferred.
  • Strong advocacy skills and dedication to helping homeless people move beyond shelter.





Housing Placement and Stabilization Specialist, Rapid Re-Housing

Frequently asked questions

Dynamic, innovative non-profit agency seeks experienced person for a position as a Housing Placement and Stabilization Specialist. This position will primarily be located off-site at various partner agencies assisting individuals with housing placement and support who have been identified as eligible for the Rapid Re-Housing program. The ideal candidate will have housing search, case management and/or substance abuse/mental health experience. This is a full-time, 40 hour per week position, however, due to the nature of the clientele there could be non-traditional hours required.


Submit thoughtful cover letter AND resume to: Loretta Jackson at jackson@homestart.org. Electronic Submissions only. Please indicate Rapid Re-housing position in cover letter. Job Type: Full Time




Responsibilities


  • Assist individuals experiencing homelessness with all aspects of housing search and placement into permanent housing: work with clients to devise an appropriate housing search strategy and housing sustainability plan; complete housing applications and prepare necessary documentation; negotiate with landlords, housing authorities, and realtors.
  • Coordinate housing search activity with related work of other case managers at partner agencies.
  • Help clients establish and follow a budget.




Skills


  • Minimum one to three years housing search or related experience (case management, property management, community organizing/advocacy).
  • Strong advocacy and outreach skills.
  • Strong written and verbal communication skills.
  • Good math skills.
  • Dedication to helping people who are homeless move beyond shelter.
  • Ability to facilitate groups and conduct presentations.
  • Knowledge of subsidized and private housing resources and regulations preferred.
  • Experience with homeless adults and/or recovery population preferred
  • Experience with mental health a plus.
  • Bilingual skills a plus.
  • Computer skills required (MS Windows, Word, Excel, internet).
  • Ability to work in intense emotionally charged situations.
  • Ability to maintain a calm demeanor when working with guests with problems indicative of untreated emotional/physical health needs and active substance use/abuse/dependency.





Rapid Re-Housing Search Specialist

Frequently asked questions

The Rapid Housing Search Specialist (RHSS) will work as part of a coordinated and integrated interagency team of housing search specialist across the Boston Rapid Re-Housing continuum. The RHSS will work assertively to identify the units necessary to meet the housing needs of this developing Rapid Re-Housing system. The RHSS will work with brokers, landlords, government agencies, and property management companies to cultivate, develop and secure all types of housing options inside and outside of Boston. A virtual clearing house of available properties inside and around Boston will be established so that homeless individuals can be quickly matched to appropriate properties. The RHSS will work in conjunction with other RRH staff throughout the partnership to build capacity and move individuals from shelter to permanent housing. RHSS and partner agencies will work in collaboration with this position. Each RHSS will individually be responsible for securing a specific number of units leveraging all housing search resources and ensuring that we are not duplicating housing search efforts.


Submit thoughtful cover letter AND resume to: Loretta Jackson at jackson@homestart.org. Electronic Submissions only. Please indicate Rapid Re-housing position in cover letter. Job Type: Full Time




Responsibilities


  • Collaborate with multiple service agencies throughout the City of Boston’s Continuum of Care.
  • Create and manage an effective landlord engagement program.
  • Community outreach.
  • Create program materials to advance program goals.




Skills


  • Minimum one to three years housing search or related experience (case management, property management, community organizing/advocacy).
  • Strong advocacy and outreach skills.
  • Strong written and verbal communication skills.
  • Good math skills.
  • Dedication to helping people who are homeless move beyond shelter.
  • Ability to facilitate groups and conduct presentations.
  • Knowledge of subsidized and private housing resources and regulations preferred.
  • Experience with homeless adults and/or recovery population preferred
  • Experience with mental health a plus.
  • Bilingual skills a plus.
  • Computer skills required (MS Windows, Word, Excel, internet).
  • Ability to work in intense emotionally charged situations.
  • Ability to maintain a calm demeanor when working with guests with problems indicative of untreated emotional/physical health needs and active substance use/abuse/dependency.




Qualifications


  • Experience in designing an effective community outreach program required.
  • Excellent organizational, management, communication, and interpersonal skills are required.
  • Experience in surveying, polling, and data collection required.
  • Experience accessing local housing opportunities and subsidy programs for homeless individuals
  • Advanced skills in using Microsoft Office and social media, highly preferred.
  • Knowledge of and interest in the cause of homelessness and housing preferred.
  • Strong attention to detail and ability to manage time efficiently while working with deadlines.
  • High energy, creativity, sense of humor and the ability to work effectively in a team setting are required.





Housing Search Advocate

Frequently asked questions

HomeStart is hiring a Housing Advocate who will work to identify homeless individuals who fit the eligibility criteria for rapid re-housing services. The Housing Advocate will provide identified individuals with comprehensive affordable housing search and post-housing placement assistance/correspondence.


Submit thoughtful cover letter AND resume to: Loretta Jackson at jackson@homestart.org. Electronic Submissions only. Please indicate Rapid Re-housing position and salary requirements in cover letter. Job Type: Full Time




Responsibilities


*Assist homeless individuals and families with all aspects of housing search and placement into permanent housing: work with clients to devise an appropriate housing search strategy; complete housing applications; prepare necessary documentation; negotiate with landlords, housing authorities, and realtors. *Conduct outreach activities to generate client referrals from shelters and programs for homeless individuals throughout the Greater Boston area. *Coordinate housing search activity with related work of shelter case managers. *Help clients establish and follow a budget. *Assist clients with the process of accessing rapid re-housing funds to aid with move-in costs. *Support working clients in maintaining and maximizing incomes through referrals to employment programs *Complete all required computer data-tracking and file documentation on a timely basis. *Travel throughout Greater Boston to assist with housing search-related activities.




Skills


*One to three years housing search or related experience preferred (case management, propertymanagement, community organizing/advocacy). *Strong advocacy and outreach skills. *Strong written and verbal communication skills. *Basic math skills required. *Dedication to helping people who are homeless move beyond shelter. *Knowledge of subsidized and private housing resources and regulations preferred. *Experience with homeless adults, recovery population and/or mental health areas preferred. *Bilingual skills a plus. *Computer skills required (MS Windows, Word, internet). Data entry skills preferred.