What We Do

Are you at risk of or in the process of being evicted?

We have prevented more than 2,500 evictions in Greater Boston. 95% of our clients are still housed after 48 months.

Do you need help finding housing?

We have helped find permanent housing for more than 10,000 individuals experiencing homelessness in the Greater Boston area.

Do you need help managing your housing?

We support, on average, 500 people per year to stay off the street and sustain their housing.

Hear from the HomeStart Team in this brief video about our work during the pandemic:

HomeStart Staff Are Working Remotely While Our Office Is Closed to the Public

Due to the current public health emergency and in efforts to prevent and limit exposure, HomeStart's office is CLOSED until it is safe for clients and staff to reopen. 

We will announce the office's re-opening based on city and state guidelines regarding COVID-19.

HomeStart's physical office is closed but our vital work continues. HomeStart staff are working remotely and responding to voicemail and email messages, so if you are a current HomeStart client, please contact your advocate by phone or email.

For our Eviction Prevention Hotline, please call 857-415-2900.

The CDC has extended their eviction moratorium through June 30th. During this time we will be answering calls and performing eligibility assessments for when eviction proceedings resume. The CDC has created a brief fact sheet about what this law means for renters, or you can read the full bill here. If you're unable to pay your rent due to a COVID-19-related loss of income, it's important you fill out and deliver this notice (Declaración para protección contra desalojos en Españolto your landlord within 30 days of when rent was due.


For general inquiries or updates, please leave us a voicemail at 617-542-0338 or email us at homestart@homestart.org

If you need assistance


If you owe back rent and are trying to stay in your apartment, we may be able to help.


We offer brief, one-time housing search consultations to anyone who needs assistance with the affordable housing search process. You will most likely not receive an advocate at this time.

Currently suspended due to office closure


Do you have an interest in serving Boston's homeless?  Click below to find out how you or your corporate team can volunteer.


Do you own rental property in the Boston area? Are you trying to fill a vacancy? Click below to access our Landlord Portal and to connect with our staff.


Over the past decade HomeStart has developed an economically sustainable and scalable program that prevents homelessness. The Renew Collaborative is a disruptive social innovation premised on a simple cost-benefit argument for the benefit of eviction prevention and driven by the stunning social outcomes of the program. Our goal is to eliminate homelessness due to non-payment eviction for families with subsidies and the working poor in Massachusetts. 

Matthew Desmond

Professor of Sociology-Princeton University
     MacArthur Genius Fellowship recipient and
     Pulitzer Prize-Winning author of Evicted:

     Poverty and Profit in the American City